This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.texassouthwind.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
Text Marketing and notifications (if applicable): By opting in to receive text updates/notifications, you agree that we may send you text notifications for your order, upcoming club shipments (if applicable) and special offers. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the personal data that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties who help us operate our business and provide services to our customers. These third parties may include eCommerce and order management providers, email and SMS marketing platforms, payment processors, shipping carriers, analytics providers, and advertising partners.
For example, we use Commerce7 to power our online store and customer account services. We may also use Klaviyo to manage email and SMS communications with customers and subscribers. We use Google Analytics to help us understand how visitors use our Site and improve the customer experience.
You can learn more about how Google uses your information here: https://policies.google.com/privacy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your information with shipping carriers, including UPS, to fulfill and deliver orders.
Finally, we may disclose Personal Information when required to comply with applicable laws, regulations, legal processes, governmental requests, alcohol beverage compliance requirements, or to protect our rights, property, customers, or business operations.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have certain rights regarding your Personal Information, including the right to request access to, correction of, or deletion of your Personal Information, subject to applicable legal exceptions.
To exercise any applicable privacy rights or submit a privacy-related request, please contact us using the contact information provided below.
We will respond to verified requests in accordance with applicable laws and regulations.
Please note that certain information may be retained as required for legal compliance, tax reporting, alcohol beverage regulatory requirements, fraud prevention, dispute resolution, order fulfillment records, and other legitimate business purposes.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
DATA DELETION
You may request deletion of your account and associated personal information at any time.
To delete your account:
Please note that certain information may be retained following account deletion when required by law, tax regulations, alcohol beverage compliance requirements, fraud prevention obligations, or other legitimate business purposes.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
This Site and the products offered through it are intended only for individuals who are at least 21 years of age.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@texassouthwind.com.